How do I book ONLO for my wedding?

Start by filling out the form found on the contact us page. We can let you know the availability of the team members and fill you in on how the process works. Booking with ONLO is easy and relaxing, just like the services you will receive.


Are ONLO artists licensed?

Yes. Most artists are cosmetologists (licensed to provide services for hair, skin and nails). Those who are not cosmetologists are licensed estheticians (only providing makeup services). Having licensed pros on our team means that we have invested in ourselves and abide by the state board regulated sanitation rules and give you services that are not just beautiful, but keep everyone healthy and happy. Our Massage Therapists are also licensed professionals.


Where do you have a trial?

Trials are held at our cute and cozy studio in the Mt. Airy section of Philadelphia. We can also accommodate on location trials if absolutely necessary. When brides are unable to book a trial due to particular circumstances (out of state, close timing, elopement, etc), we have a whole process to ensure we are on the same page and will be able to provide the perfect look for you and keep the prep time that morning relaxing and stress-free.


When do you suggest a trial occurs? 

Trials should ideally occur within the 6 months leading up to your big day. This means that there is no specific answer as each bride and situation is different. We suggest 6 months because that is typically when the details are really getting pinned down and decided. Typically if you have your dress and most of your plans are set in stone that make your look come to life, we can plan a trial whenever you are ready for it. Trials usually take about 2-2.5 hours for both hair and makeup, so make sure you schedule it for a day that you can relax and enjoy the process fully!


Do you work on all types of hair and skin?

YES! We are a very professional and experienced group of artists. We can literally handle any type of skin or hair, no matter the texture, color, undertone, or density. Real life experience and continued education also gives us an edge on tackling trending styles and looks, making us fully prepared for anything.


How much time do you need on a wedding day to get a whole party ready?

Not only do we provide you and your group with stellar hair and makeup, but we also provide a process that is tried and true and stress free to boot. Included in your services is a configured timeline. This timeline serves as a wonderful tool in ensuring the time we spend together is efficient and relaxing. When you provide us with a confirmed number of those needing services, we return the timeline to you for your approval. This happens within the month prior to your wedding or event so that you can plan accordingly with the rest of your vendors and bridal party. Generally speaking, each service needs 30-40 minutes so about 1 hour for both hair and makeup (The bride recieves approx. 1.5 hours). This is often split between hair and makeup artists, so that is another reason why the timeline helps to create transparency. 


When are there additional fees?

After 30 miles need to be traveled from our Philadelphia location, the cost is .50 per mile each way per stylist. (Travel over 3 hours is priced differently and is a custom quote). When getting ready at a hotel that requires paid parking, Valet is asked to be covered for ease of getting there on time and set up without worry. When there are more than 3 total stylists needed for a large group or short time constraint, there is an add-on stylist fee of $65.


What brand of products do you use?

ONLO artists use a multitude of hair and makeup products. Each artist has their favorites and can tell you more about them. We believe that products are tools and tools are super important to our craft BUT we don't depend on anything in particular as our skill set is the place where good artistry begins. We can work with any type of product. Our kits are filled with high quality, professional grade products that we can fully depend on no matter the look our client wants. It is most important for us to fully know our products and their capabilities versus owning every single new product that comes to market.


What kind of payments to you take?

Cash, Check (made payable to ONLO), Venmo (@diana-duhaime), or Credit Card via square.
Ask for our Payment Information sheet if you would like to learn more about how payment happens throughout the process.


Is the work on your website and social media all yours?

Yes. We work diligently and often to keep our work updated with high resolution, professional photos so you can see what we have to offer and know you will be getting the best services around. be sure follow on Instagram if you aren’t already!


Where can I find features and press about ONLO?

Right Here! There is always something new coming from us!


What can I do to prepare for my bridal trial and wedding day?

Prior to your trial, please let us know if you have any desire to hire a personal trainer, massage therapist or esthetician (to provide facials) for regular visits. We are able to provide you with amazing services that help get you ready from the inside out. 
Collecting photos that inspire your wedding day style is key. At a trial, we also like to look at photos of your dress or any other details you may have. You'll be asked to send us your pinterest board before the trial- its the perfect way to get on the same page. Bring along to the trial any hair accessories or your veil if you have them already. On the day of the trial as well as the wedding day we ask that faces are clean and makeup free and hair is washed the day prior for best styling.


I live out of the state/country and want to book ONLO, can you help me?

YES! If this means you will be coming to the surrounding area for your wedding day or editorial shoot, we can certainly help. Wedding planning is a lot of work- we can assist and take the guessing out of the hair and makeup services part of it. We have successfully helped brides and clients from all over the globe. Communication is key. If this means that you need ONLO to travel out of Philadelphia to wherever you are, we can help with that, too. We have traveled near and far to brides and can’t wait to hear about your travel plans and adventure. Check out our Instagram feed and our work to see photos from our travels to different states and countries, most recently including Iceland. #onlowhereyouare


Can't find the answer here? No problem. Email us at hello@onlobeauty.