Preparing for your Appointments

When we aren’t on location, we are in the studio.
In-studio appointments take place at our cute and cozy styling studio in Germantown/Mt Airy Philadelphia.

The address is given to you at the time of confirming your appointment booking.

The setting is private and comfortable so that you and your artist have all you need to focus on your appointment and creating a gorgeous look. Feel free to bring a friend or family member— just be sure it is someone you trust, is honest, and shares your vision.

Please arrive no earlier than 10 minutes prior to your appointment (there is no waiting/reception area) or no later than 15 minutes. If you arrive more than 15 minutes late we will need to reschedule your appointment. We really want to give you the full experience as well as the clients before or after you so timing is key.

If there is any issue finding us or if you need to talk with your artist, their info should have been sent to you via your confirmation emails.

Wedding Hair / Makeup Preview Appointment (Bridal Trial)

What you’ll need:

  • 2.5-3 hours set aside to focus on this time with your artist

  • Clean, makeup free skin

  • Clean, dry hair ready for styling (thinking about how it will be the morning of your wedding is important- try to mimic that)

  • Around 3-5 photos of hair/makeup inspiration. Any more can make things confusing. Take time to really think about things you like or don’t like so we can get clear together. Here is our Pinterest, where we love pinning cool hair and makeup.

  • Any accessories you want to try out with your look(s) — like a veil, hair pieces and clips, hair extensions, earrings, etc.

  • Any lip color you already have / you might want to use (you won’t need any other products), but rest assured we have a bunch to check out in our kits.

What to expect:

  • Upon arriving, make yourself comfortable. We always have refreshments like spring water, seltzers, sodas and hot tea available.

  • You and your artist(s) will discuss your wedding- like details about your style, what you’ll be wearing, any accessories that you’d like to include in the look and most importantly photos of your inspiration. We love checking out about 5 photos max of each hair and/or makeup. Five photos for each is usually best- narrowing down a bit and really thinking about what you like about looks is a good task to do prior. We’ll have conversation around the photos and your personal desires and get clear with a plan of action for the look we’ll create.

  • If you are getting both hair and makeup at this time, we typically do makeup first (its easier to see your hair done when your makeup is done).

  • While we work, you’re able to give us any feedback and keep us in the loop about how your feeling with the process and how your look is coming together. We are open to making everything feel the best for you.

  • While we are working, taking photos are encouraged. We’ll also take some of a 360 of everything once services are completed (both for you and for us).

  • After your trial is completed, we hope you’ll wear your look for a little and see in real time how everything works for you. We love to hear feedback on any l things we can adjust so feel free to give us some notes so we can accommodate you completely on your wedding day.

  • What if you want to change your look completely after your trial? No problem. We are fully capable and able to accommodate whatever you’d like. We’ll use our years of experience, skills sets and great taste to give you exactly what you’re hoping for. Have photos of your new inspiration ready for the wedding day. (Pro tip: Since we do trials a few months out sometimes, your overall look can change and we are here for it. We don’t want you to feel stuck or afraid to make adjustments. Whatever you decide, we have your back!)



Wedding Party Member Hair / Makeup Preview Appointment (Party Member Trial)

What you’ll need:

  • 2 hours set aside to focus on this time with your artist

  • Clean, makeup free skin

  • Clean, dry hair ready for styling (thinking about how it will be that morning, try to mimic that)

  • Around 3-5 photos of hair/makeup inspiration. Any more can make things confusing. Take time to really think about things you like or don’t like so we can get clear together.

  • Any accessories you want to try out with your look(s) — hair pieces and clips, hair extensions, earrings, etc.

  • Any lip color you already have / you might want to use (you won’t need any other products), but rest assured we have a bunch to check out in our kits.

What to expect:

  • Upon arriving, make yourself comfortable. We always have refreshments like spring water, seltzers, sodas and hot tea available.

  • You and your artist(s) will discuss your style, what you’ll be wearing, any accessories that you’d like to include in the look and most importantly photos of your inspiration. We love checking out about 5 photos max of each hair and/or makeup. Five photos for each is usually best- narrowing down a bit and really thinking about what you like about looks is a good task to do prior. We’ll have conversation around the photos and your personal desires and get clear with a plan of action for the look we’ll create.

  • If you are getting both hair and makeup at this time, we typically do makeup first (its easier to see your hair done when your makeup is done).

  • While we work, you’re able to give us any feedback and keep us in the loop about how your feeling with the process and how your look is coming together. We are open to making everything feel the best for you.

  • While we are working, taking photos are encouraged. We’ll also take some of a 360 of everything once services are completed (both for you and for us).

  • After your trial is completed, we hope you’ll wear your look for a little, seeing how everything works for you. We love to hear feedback on any l things we can adjust so feel free to give us some notes so we can accommodate you completely on your wedding day.

  • What if you want to change your look completely after your trial? No problem. We are fully capable and able to accommodate whatever you’d like. We’ll use our years of experience, skills sets and great taste to give you exactly what you’re hoping for. Feel free to bring a photo for your new inspiration, if you have one.



Special Occasion Hair and Makeup Appointment

What you’ll need:

  • 1.5 hours

  • Clean, makeup free skin

  • Clean, dry hair ready for styling

  • A photo or two for inspiration

  • Any lip color you have for touch ups later

What to expect:

  • Upon arriving, make yourself comfortable. We always have refreshments like spring water, seltzers, sodas and hot tea available.

  • We’ll discuss your likes and dislikes and check out your photo(s) for inspiration. We’ll make a plan and then get to work.

  • A gorgeous look you’ll love!

** If your appointment is taking place on location we would love a place to set up that has an outlet and natural light. Having a space that is dedicated to setting up our kit is important, too (like a dinner table or countertop). A higher chair for makeup is super helpful.

Wedding Day Hair and Makeup

What you’ll need:

  • The timeline we created for the day

  • Clean, makeup free skin

  • Clean, dry hair ready for styling (thinking about how it will be the morning of your wedding is important- try to mimic that)

  • Photos for inspiration (for others getting services), 1 or 2 is best!

  • Any accessories - veil, hair pieces and clips

  • Lip Color for touch ups

What to expect:

  • Upon arriving, We will get set up to ensure the room fits a flow and feels good for everyone’s comfort during their services. We’d love high chairs for makeup services and low chairs for hair services if possible.

  • We really do stick to our timeline, so be sure to know your appointment time. Being ready for your time in the chair 15-20 minutes prior to your service is great, that way if we are running early we can keep the day flowing and use the time wisely.

  • Please respect your appointment time slot by leaving distractions or tasks for time outside of it. We like to make sure your window of time is used to its full potential.

  • Let us know what you do and don’t like prior. We will have a short consult about these things. Get clear about what you are hoping for, even if its for us “to do our thing” (which we love to hear).

  • Be honest with us if there is something you want changed. We are all about making you feel the most confident and in love with your look.


Miscellaneous things:

Tipping:
Tipping is always appreciated, never expected. We hope that you had an amazing experience, iff you feel inclined to tip your artist please do. We often get asked what is a typical amount and the best answer we can give is 10-20% is typical. If you wish to tip in a lump sum, feel free to give it to the lead artist, they will ensure it is split evenly if needed. If you wish to tip via Venmo here is a list of our Venmo handles:

Diana DuHaime @Diana-DuHaime
Jacqueline Musselman @JacquelinePeacock
Jacqueline Doucette @JacquiD
AnnaLisa Pedano @AnnaLisaPedano
Susan Carabello @Susan-Carabello-1
Hayley Annino @Hayley-Annino


Reviews:
In the mood to leave us some love? We would love that. Here are some of the top spots that clients find and look for us:

Yelp
Facebook
The Knot
Wedding Wire

Also, feel free to tag us on facebook and instagram #onlo and @onlo_beauty, we’ll share as well!